Frequent Questions

Get important answers here!

Frequently Asked Questions

Some of the most common questions we receive about party rentals in general and our company policies and services.

While this is just a partial list, if you don't find the answer to your specific question, please call us and we will be happy to assist you.
We clean and sanatize our inflatables prior to delivery. On rare instances me may clean and sanatize at your home but the inflatable will always be clean prior to your use.
Yes all orders require a $50 Credit Card deposit. ir is fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have a damage waiver, if you purhase the damage waiver you will not be responsibe for damage to the unit.
If you have any other questions, please feel free to call us any time at 404-207-9598

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